1.
Yudelmo JS, Pendon III F, Unico M, Urbina M, Bucal R. Clients’ Feedback and Agents’ Performance on Service Delivery and Customer Satisfaction at Company X. IJRIS. 2025;3(6):139-141. Accessed July 1, 2025. https://journal.ijris.com/index.php/ijris/article/view/170