Preventive Maintenance Implementation and Operational Resiliency of K2MAC Delivery Services

Abstract

The Philippines, where logistics firms encounter particular difficulties such as high traffic density, variable road conditions, and climate variables that accelerate vehicle wear, preventative maintenance plays an extremely important role (Garcia & Santos, 2023). K2MAC can handle local operating issues, lower the risk of unplanned breakdowns, and guarantee consistent service quality by putting in place a preventive maintenance program that is customized to these particular conditions. These procedures not only promote operational stability but also enhance market positioning and consumer confidence. This study utilized correlational research design which aimed to determine the relationship between the preventive maintenance implementation and operational resilience of K2MAC Delivery Services. Findings showed that the K2MAC Delivery Services has successfully established a robust preventive maintenance system and is on the right track with maintaining its operations, and while there are areas for further improvement, the current implementation provides a strong foundation for operational efficiency. It is also found that they excel in building operational resiliency, with a particular strength in risk management and adaptability. The results underscore the organization's commitment to maintaining a highly resilient and responsive operational framework, though continuous improvement in recovery and continuity planning may further strengthen its capacity to navigate disruptions. Overall, preventive maintenance practices strengthen the K2MAC Delivery Services’ operational resiliency, enabling it to better manage risks, adapt to changes, and recover from disruptions effectively. It is suggested that the K2MAC Delivery Services’ managers can reduce the occurrence of operational disruptions by ensuring that critical maintenance activities are performed proactively, thus strengthening its overall resiliency. Further, they should invest in technologies that enable real-time monitoring of equipment performance, ensuring immediate action can be taken to prevent any risks that may arise.