Aspiration of Commuters on the Public Transportation Services in the Municipality of Braulio E. Dujali

Abstract

The purpose of this qualitative study in a phenomenological approach was to unveil the lived experiences of professionals, students, and senior citizens regarding the inadequate operating mechanisms of public transportation in Braulio E. Dujali. It aimed to find out the challenges they had experienced in commuting, how they coped with these challenges, and their insights regarding the improvement of public transportation services. The participants of the study were the ten (10) commuters in Braulio E. Dujali. The data collection method used and employed in the study was an in-depth interview. After collecting data, it was gathered and found that the participants have experienced difficulties in commuting, such as long waiting intervals, lack of comfort in public vehicles, unsettled operating mechanisms, and limited transportation options. The findings also revealed that commuters coped with these challenges by adjusting their sleeping schedule to avoid missing the bus interval, treating commuting time as an extension of their working hours, and using motorcycles as an alternative mode of transportation. Finally, the different insights of commuters regarding public transportation were revealed, such as the need for wider route coverage, fixed hour intervals, and an increase in the number of public vehicles. The findings emphasize the need for targeted improvements in public transportation to provide safer, more convenient, efficient, and accessible transport solutions for commuters in Braulio E. Dujali.